FAQ

 I PLACED AN ORDER. WHEN WILL MY PACKAGE ARRIVE? 

 All packages ship via USPS. The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days, this time may vary. Thank you for your patience.

Please refer to our shipping policy

 

 HOW CAN I GET IN TOUCH WITH CUSTOMER SERVICE TEAM?

Please email [email protected] any concerns contact us

HOW LONG DOES IT TAKE FOR CUSTOMER SERVICE TO CONTACT ME BACK?

Please allow 48 hours for our customer service team to reach back to you. 

DO YOU OFFER RETURNS?

We do not accept returns, exchanges or refunds. All sales are final. Please note, 

Coxo Cosmetics reserves the right to refuse all returns.

 

CAN I CHANGE MY ORDER ONCE I'VE PLACED IT?

 No, once an order is placed it’s final.